◦ Privacy
Privacy policy
Última actualización · July 20, 2026
Your data matters to us. Here we explain what we collect, what we use it for, who we share it with, and how you can exercise your rights over that information.
Data controller
Pure Nutrition SAS is the controller responsible for processing your personal data. Write to us at privacidad@purenutrition.co.
Data we collect
- Identification and contact: name, email, phone and shipping address.
- Purchase: products you bought and payment method (processed by Shopify; we never store your full card number).
- Browsing: IP, device, pages viewed, time on site and referrer, via cookies and analytics.
- Communication: messages you send us by email or forms.
What we use your data for
- Processing and shipping your orders.
- Sending confirmations, receipts and logistics updates.
- Responding to your inquiries and after-sales requests.
- Sending marketing only if you subscribed to our newsletter (you can unsubscribe anytime).
- Improving the site and preventing fraud.
- Meeting legal, accounting and tax obligations.
Third parties we share data with
- Shopify Inc.: e-commerce platform and payment processing.
- Logistics operators: for order delivery.
- Analytics providers (for example, Google Analytics), with aggregated and anonymous data when possible.
- Competent authorities: only when required by law.
Cookies
We use our own and third-party cookies to remember your cart, improve site performance and measure how it is used. You can disable them from your browser, although some features, like checkout, may stop working properly.
Retention
We keep your data for as long as you have a relationship with us and for the periods required by accounting, tax or warranty obligations (generally, up to 5 years after your last order).
Your rights
At any time you can:
- Access the data we hold about you.
- Request that we correct or update it.
- Request that we delete it, when there is no legal obligation to keep it.
- Withdraw your consent or unsubscribe from the newsletter.
Write to privacidad@purenutrition.co with a copy of your ID and we will process your request within the legal timeframes.
Security
We apply reasonable technical and organizational measures to protect your information. No system is 100% secure, but we reduce risk with encrypted connections (HTTPS), tokenized payments and restricted internal access.
Changes to this policy
We may update this policy from time to time. The version in force will always be at this URL, with the last-updated date shown above.